audit protocol

The facility is contacted concerning the client's request for an audit.
Facility personnel are interviewed via phone call to discuss facility operations.
A pre-audit package/site profile is requested from facility and reviewed.
The Company webpage is reviewed for additional information.
A pre-audit questionnaire/document request may be sent to facility to obtain additional information.
During the on-site facility audit/inspection, facility personnel are interviewed about the facility's operations and capabilities.
Additional information concerning the facilities history, regulatory status, corrective actions, etc. are obtained.
Documents are reviewed and copied.
The training programs is reviewed with the Training Manager.
The Laboratory Manager is interviewed.
The site is toured and inspected.
Exit interviews are conducted with key personnel.
The Report writing and completion begins.
Information search of electronic databases such as EPA Envirofacts, ECHO, and Google searches are conducted.
Telephone interviews with Regulatory Agency Inspectors and/or Corrective Action Managers, etc. are conducted.
Follow-up with facility contact about missing information, documents, client-specific questions, etc.
The Report sent to client.
After review by theclient, additional questions and clarifications are provided.

O'Brien Environmental Services (O.E.S.) WASTE MANAGEMENT FACILITY audits